Cancellation & Refund Policy

This Cancellation & Refund Policy applies to all tour packages booked with Skylink Holidays (“Company”, “we”, “our”, “us”), including Char Dham tour packages, Do Dham packages, and other Uttarakhand travel services. By confirming a booking, you agree to the cancellation terms outlined below.

1. Cancellation by Customer

If you wish to cancel your booking, written notice must be sent via email to: info@skylinkholidays.in

Cancellation charges will apply as per the following schedule:

• 30 days or more before departure: 10% of total package cost
• 15–30 days before departure: 25% of total package cost
• 7–14 days before departure: 50% of total package cost
• Less than 7 days before departure: 100% of total package cost (Non-refundable)

The cancellation date will be considered from the date we receive the written cancellation request.

2. Partial Cancellation

• If one or more travelers cancel from a group booking, the remaining travelers may be subject to revised pricing.
• Hotel category or room sharing adjustments may apply.
• Any difference in cost must be paid before departure.

3. Cancellation of Helicopter Services

• Helicopter tickets (if booked) are subject to the cancellation policy of the authorized aviation operator.
• Refunds, if applicable, depend entirely on the operator’s terms.
• Weather-related cancellations are governed by aviation authority guidelines.
• Skylink Holidays acts only as a booking facilitator and is not responsible for helicopter operational decisions.

4. Cancellation Due to Government Restrictions or Weather

Char Dham Yatra operates in mountainous terrain and is subject to:

• Weather conditions
• Landslides or road closures
• Government regulations
• Natural calamities

If travel is disrupted due to circumstances beyond our control:

• Refunds will be processed as per vendor policies (hotels, transport providers, aviation operators).
• Service rescheduling may be offered where possible.
• Force majeure conditions may limit refund eligibility.

5. Refund Processing

• Eligible refunds are processed within 7–10 working days after confirmation.
• Refunds will be issued through the original mode of payment or bank transfer.
• Processing time may vary depending on payment gateway or banking institutions.

6. No-Show Policy

Failure to join the tour on the departure date without prior written cancellation will be treated as a no-show, and the booking will be non-refundable.

7. Non-Refundable Services

• Government registration fees
• Permit charges
• Travel insurance
• Temple VIP darshan tickets
• Last-minute bookings during peak season

8. Amendments to Booking

• Date changes are subject to availability.
• Price differences (if any) must be paid.
• Amendment charges may apply depending on vendor policies.

9. Contact Information