Privacy Policy

Skylink Holidays (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us while using our website and booking our travel services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit booking inquiries for Char Dham tour packages and other Uttarakhand travel services.

1. Information We Collect

A. Personal Information

When you fill out inquiry forms or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Travel Date
• State / Location
• Any additional details you voluntarily provide

B. Booking Information

If you confirm a booking, we may collect:

• Identity proof details (Aadhar, Passport, etc.)
• Billing and payment details
• Travel preferences

C. Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

• To respond to travel inquiries
• To provide Char Dham tour package details
• To confirm and manage bookings
• To process payments
• To send booking confirmations and updates
• To improve our website and services
• To comply with legal or regulatory requirements

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and tracking tools such as:

• Google Analytics
• Google Ads tracking
• Other marketing analytics tools

These tools help us understand visitor behavior and improve advertising performance. You may disable cookies through your browser settings if you prefer.

4. Sharing of Information

We may share your information only when necessary:

• With hotel partners for accommodation booking
• With transport providers for travel arrangements
• With authorized helicopter operators (if selected)
• With government authorities, when required for yatra registration
• With payment gateways for transaction processing

All third-party service providers are required to handle your data securely.

5. Data Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We retain personal information only as long as necessary:

• To fulfill booking services
• To comply with legal obligations
• For accounting and regulatory purposes

After this period, data may be securely deleted.

7. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of promotional communications

To exercise these rights, contact us at the email provided below.

8. Third-Party Links

Our website may contain links to third-party websites such as hotel partners or government registration portals. We are not responsible for the privacy practices of external websites.

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age without parental or guardian supervision. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information